Resolving customer complaints, pre-claim handling & claim support
To process cargo reservations
Required Skills
Completed apprenticeship or equivalent education in the freight-forwarding / airline industry
Experience in the Cargo Industry preferred
Fluent in German & English ( verbal and written )
Customer-oriented behavior
Commercial skills
Keen perception and highly organized
Able to take instructions and to work in a team
Able to work under operational constraints and to tight deadlines
Manage and exceed customer expectations
Able to give professional and clear communication to clients
Good knowledge in Cargo Spot
Structured, analytical, and autonomous work
We offer
The opportunity to work in an expanding company, who is seeking to recruit a growing team of qualified and experienced staff and offering an adequate remuneration.
Application
If you feel you are able to fulfill the role described above please send a covering letter and your full CV stating your salary expectation to: hr.europe@airbridgecargo.com
